5ws and a h[1]

5 W’s and 1H

Presented By: Group B1

Challawar Mayur (11109)
Harsha Vatnani (11117)
Jayakrishnan T R
(11120)
Pavan Trivedi (11135)
Sumit Kumar (11151) Group -B1

Breakfast Survey Results
Most Preferred Answers
• Question 1 • Question 4
How was the taste ?
What did you have for breakfa A) As usual, the same old taste
st today ?
A) Idli Vada Sambhar
• Question 5
Where do you wish to have you
• Question 2 r breakfast ?
Who prepares your breakfast to A) Canteen
your
taste?
 Question 6
A) Mom
When did you have your
breakfast?
• Question 3 A) 5 minutes before the class
Why did you have breakfast ?
A) I was hungry Group -B1

What is 5W’s & 1H ?
What?
(Purpose)

How? Where?
(Mode) (Place)

Problem

When?
Who?
(Sequence
(People)
/ Timing)

Why?
(Reason)

Group -B1

About 5W’s and 1H

 A powerful questioning technique

 Basic step in data extraction/problem identification

process

 Determines the root cause of the problem

 Part of problem identification technique in TRIZ

 Used in journalism for extracting full information on
Group -B1

A Famous Quote

I keep six honest serving-men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who.
-Rudyard Kipling in his "Just So Stories"
(1902)

Group -B1

Class Exercise 1

Delhi High-Court Blast

 What exactly the problem is?
 Why did it occur?
 Who are responsible for the problem?
 When should we start working to fix the
problem?
 Where do we need to make changes to the
existing method?
 How do we fix the problem?
Group -B1

Class Exercise 2
problems OF HONGKONG NEW AIRPORT

 What exactly is the problem?
 Why did it occur?
 Who are responsible for the problem?
 When should we start working to fix the
problem?
 Where do we need to make changes to the
existing method?
 How do we fix the problem?
Group -B1

5W’s & 1H-Toyota way

 Toyota has different way of interpreting
5W’s and 1H
 As per Toyota 5W’s and 1H comprises
of “5 times why?” and “how?”
 Used as part of Kaizen, which means
continuous improvement
 Used in Cause/effect analysis

Group -B1

5 w ’s and 1H
 Today, the concept is widely used across all

branches of science, mathematics and
management.

Group -B1

References

Group -B1

5ws and a h[1]

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5ws and a h[1]